Our website itquiz.in only sells downloadable digital assets and no physical goods.
So when someone wants to buy any file from us, we provide a free sample of that particular product on our product page info section which can be downloaded by anyone.
After checking the given free sample, users can buy the complete file(product) by going to the cart and placing an order for the same. Once the payment is done, the user will be redirected to product delivery and thank you page where users will get an option to download the product right then and there only.
In addition to the abovementioned delivery, we will also send you the same file to the email ID which you have provided.
Return & Refund Policy
ALL SALES ARE FINAL and NO REFUNDS WILL BE ISSUED.
WHY NO REFUNDS?
We only sell downloadable digital files containing different databases in excel format. Once any user purchases any product, he or she can download the product from the delivery page, orders page, and also through email. Downloadable products cannot be returned or refunded.
SO HOW TO TACKLE THIS ISSUE?
To be fair to our customers, we provide free samples before you purchase any product from our website. These free samples also come in downloadable format only on every product page in the product information section. If by any error, you couldn’t find the free samples on the product page, you can directly contact us by all means available. We will provide free samples before you purchase any product.
By giving a free sample before purchasing any product, we are trying to eliminate dissatisfaction with the purchase of any product.
After placing the order, If you did not receive the files and downloadable products from us within 12 hours, a refund can be initiated.
We are trying our best to deliver quality products while maintaining customer satisfaction and also preventing freeloaders who are trying to get any product for free.
Still not satisfied? please contact us and we will make sure your issue is resolved. Thank you